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Standard Delivery – normal handling. Ships within 1–3 days.

Expedited Delivery – faster than standard. Ships within 1 day.

Time-Critical Delivery – highest priority (Vehicle Off Road). Ships the same day.

This choice affects how we prioritize your order before it has been shipped. A cost will be added to your order for options with higher priority.

Here you can enter a note that then can be found on the invoice, order confirmation, as well on the order in the order history on the "My account" page. 

Personal note

To update or delete company data, contact our customer service.

This branch is already registered, please contact the responsible person and ask to be invited.

One or more companies with this organization number already exist in our customer registry.

Keycode

You received a higher quantity than ordered on the order line. Example: ordered 2 pcs but received 4 pcs.

You received a lower quantity than ordered on the order line. Example: ordered 4 pcs but only received 2 pcs.

The part is defective or not functioning correctly during installation or use.

The goods or part were damaged during transport or delivery.

An incorrect item was delivered. Example: ordered item 123 but received item 456.

The delivery contains parts intended for another dealer or customer.

The complete order line is missing from the delivery. Example: ordered 4 pcs but received 0 pcs.

Technical claim requiring additional information and pictures for further review.

Return for commercial reasons, such as wrong order or no longer needed.

Warranty claim for a previously installed spare part.

Fill out the fields and/or upload a file

I have an issue with one or more articles.

I want to return one or more articles or cancel a purchase.

To update or delete personal data, contact our customer service.

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Bicycle

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