1. Application

1.1 MySaabCar Online and SaabParts.com (“the Service“) is supplied by Orio AB, co. reg. no. 556602-9277, Flättnaleden 1, 611 81 Nyköping, Sweden, tel. +46155244000, e-mail: info@mysaabcar.com (“Orio” or “we“).

1.2 These user terms and conditions (“the User Terms and Conditions“) regulate your use of the Service, including all functions and information content associated with it. The User Terms and Conditions, along with the other terms and conditions specified when setting up your user account, constitute an agreement between you and Orio (collectively referred to as “the Agreement“). By accepting the User Terms and Conditions and/or using the Service, you become bound by the Agreement in connection with all use of the Service. You are responsible for the accuracy of the contact details and other information you supply when registering, and for keeping your profile accurate and up-to-date.

2. Use of the Service

2.1 By creating an account in MySaabCar Online, you get access to:

  • the possibility of keeping a digital log of all the work performed on your car
  • digital reminders when your car is due for maintenance
  • the possibility of registering a lifetime guarantee for Saab Original parts included in the Parts for Life campaign
  • easy access to the most important information about your car
  • simplified booking process with pre-filled information based on your account
  • guides containing tips and inspiration relating to your car ownership

2.2 You may only use the Service in accordance with applicable law, the terms of the Agreement and other instructions and conditions stated through the Service, on saabparts.com, or otherwise communicated by Orio.

2.3 You may not violate, circumvent, remove or alter the technology or safety systems used by Orio to protect the Service and its content. Moreover, you may not commit any actions that risk deactivating, overloading, impairing or damaging the Service or in other ways causing damage to Orio or users of the Service.

2.4 If you use the Service in violation of the Agreement, Orio shall have the right to terminate the Agreement with immediate effect and/or block your access to the Service without compensating you for this.

3. Fees and payment

3.1 The Service is provided by Orio free of charge

3.2  Orio has the right to change the fees for the Service at any given time. You will be notified of such changes at least thirty (30) days before the change takes effect, after which you will have the opportunity to terminate the Agreement before the change takes effect.

3.3 In addition to the fees mentioned in this Section 3, fees may be charged in relation to your internet/phone provider or credit/debit card issuer.

The Distance Sales Act

The Agreement is covered by the Swedish Distance and Doorstep Sales Act (2005:59) (“Distance Sales Act“). By accepting the User Terms and Conditions and/or by using the Service, you confirm that the Agreement regards digital content provided by downloading of the Service, and you also relinquish your right of withdrawal under the Distance Sales Act.

Intellectual property rights etc.

3.1 Orio and/or Orio’s licensors own all rights, including intellectual property rights, associated with the Service (including but not limited to trademarks, copyrights, inventions, patents and source codes, as well as functions included in the Service). You will be granted a limited, non-exclusive, revocable license to use the Service during the term of the Agreement.

3.2 Orio shall have exclusive rights to all intellectual property resulting from Orio’s provision of the Service and/or your use of the Service. These exclusive rights include the right to freely change, assign and sell such intellectual property.

3.3 You may not modify, translate, reproduce, copy or transfer the Service, except in cases where the law expressly permits it.

4. Processing of personal data

Your personal data is processed in accordance with our privacy policy, which you can read here

5. Availability

5.1 Orio undertakes to provide the Service without technical faults and disruption as far as is possible, but cannot guarantee that the Service will be free from interruption or faults. Maintenance work, upgrading and/or other disruptions may at times limit and/or prevent you from using the Service.

5.2 Orio reserves the right to carry out scheduled upgrades and maintenance of the Service without giving prior notice.

6. Agreement period and termination

6.1 The Agreement shall apply for as long as you have a valid user account for the Service.

6.2 You have a right to terminate your user account at any time.

6.3 In addition to what is stated in Sections 2.3 and 3.4, Orio shall have a right to terminate the Agreement with immediate effect if Orio:
(a) decides to stop providing the Service either wholly or partially; or
(b) has other valid reason to terminate the Agreement.

7. Changes to the Agreement and the Service

7.1 Orio strives to continuously develop and improve the Service, and therefore reserves the right to change the scope and function of the Service, e.g regarding the Service’s layout, content or functionality.

7.2 Orio also reserves the right to amend the Agreement. You will be notified of any changes that are not obviously to your advantage within a reasonable period before they take effect. If you do not accept these changes, you shall have the right to terminate the Agreement within thirty (30) days after being notified of the change, in which case the Agreement will be terminated when the change takes effect.

7.3 The valid User Terms and Conditions are accessible on mysaabcar.com.

8. Limitation of liability

Orio disclaims responsibility for any direct or indirect damage or loss, including loss of income, arising due to the Agreement, use of the Service or faults and/or disruptions in the Service. This means that Orio shall not be responsible for any loss of data, or for any faults or damage to your vehicle.

9. Transfer

You do not have the right to transfer your rights and/or obligations under the Agreement to third parties. Orio has the right to transfer its rights and obligations under the Agreement to third parties.

10. Applicable law and dispute resolution

Swedish substantive law shall apply to these User Terms and Conditions. Disputes arising from this Agreement can be resolved by the National Board for Consumer Complaints. However, either party always has the right to have disputes determined in a court of law.